Refund Policy
Last updated: November 27, 2025
Policy Overview
We want you to be completely satisfied with our services. If you're not happy with your purchase, we offer a straightforward refund policy for your peace of mind.
Refund Eligibility
- Refund requests must be submitted within 7 days of purchase
- Credits used must be less than 50% of the total purchased amount
How to Request a Refund
If you have any questions about our Refund Policy, please contact us at support@sam3.ai.
- Email us at support@sam3.ai or contact customer service through our contact form
- Provide your order number and reason for the refund request
- We will review and respond to your request within 3 business days
Processing Time
Once approved, refunds will be processed within 5-7 business days and returned to your original payment method.
Policy Changes
We reserve the right to modify this refund policy at any time. Any changes will take effect immediately upon posting to our website.
Need Help?
Still have questions?
Email us at support@sam3.ai and we'll guide you through the refund process within 3 business days.