Privacy Policy
Last updated: November 2025
About SegmentLens
SegmentLens is an independent product powered by SAM 3 technology. SegmentLens is not affiliated with Meta.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:
- Personal information (name, email address)
- Account credentials and preferences
- Communications with us
- Usage data and analytics
- Images uploaded for SAM 3 processing
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our SAM 3-powered services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
Image Data
Images you upload for SAM 3 processing are:
- Used only for providing the requested segmentation service
- Not used to train AI models
- Deleted from our servers within 24 hours after processing
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist us in operating our services
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt-out of marketing communications
- Request data portability
Refund Policy
We respond to customer refund requests within 3 business days.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@sam3.ai.